DESCRIPTION_x000D_
Pay starts at $17.25 per hour with benefits available._x000D_
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About Us:_x000D_
Join the Amazon Fresh team in Broomall, PA. Amazon Fresh is a new grocery store designed from the ground up to offer a seamless grocery shopping experience, whether customers are shopping in store or online._x000D_
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Learn more about Amazon Fresh: amazon.com/freshstores_x000D_
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About You:_x000D_
As a Lead, you will contribute to a vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You ensure that all operations in your area are occurring as expected. You have a strong attention to detail and are an expert in processes, identifying opportunities for improvement and communicating barriers to the manager. You are flexible while working in an ambiguous environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to delight our customers, and contribute to a strong team culture in the store._x000D_
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What You Do:_x000D_
Ensure consistent execution of inventory workflow processes, helping associates with standard operating proceduresAct as a floor leader for associate questions and customer escalationsSupport associate onboarding and provide ongoing process training as neededContribute to continuous improvement by identifying and communicating barriers to successWork with a manager to maintain the high quality and safety standardsTroubleshoot customer issues, modeling desired behavior for the team and escalating to a manager as neededReceive, stock, and replenish productUse systems to scan, process, and count inventoryOperate point-of-sale (POS) systems and handle cashMaintain cleanliness of the work environmentPerform additional duties as assignedMust be able to work flexible hours including nights, weekends and holidaysYou are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time with or without reasonable accommodation_x000D_
Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONSHigh school or equivalent diplomaOne of the following: 3+ years in a customer-facing environment, 1+ year at Amazon, or work experience at an Amazon Physical StoreOne of the following: 1+ year of floor leadership, 1+ year at Amazon, or work experience at an Amazon Physical StorePREFERRED QUALIFICATIONSDemonstrated positive work attitudeInterest in learning new skills and contributing to many different zones within the storeStrong communication and customer service skills_x000D_
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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